RECEIVED WRONG PRODUCT AND NO HELP IS PROVIDED BY THE CUSTOMER SERVICE.

Name of Complainant Niharika Agarwal
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Niharika Agarwal:

Hi i ordered a realme Pad Mini 3 GB RAM 32 GB ROM 8.7 inch with Wi-Fi+4G Tablet (Blue) but received realme Pad Mini 3 GB RAM 32 GB ROM 8.7 inch with Wi-Fi only Tablet (Blue).
Kindly exchange my product with immediate effect.
I have been calling the customer service for the past 5 days and I didn’t get any response or solution.
Is this your customer service?
This is the worst customer service I have ever received.
The customer has been harassed and the time of the customer is being wasted whereas no solution is being made.
Pls look into the matter as soon as possible.
I need an immediate response by evening.
Thank you.

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