Received Wrong medicine and Customer Service is not good

Name of Complainant LakshmiNarasimhan
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Medical
Permanent link of complaint Right click to copy link
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Text of Complaint by LakshmiNarasimhan:

I received medicines from Dhani Pharmacy on 7-Feb-22 , ordered Istamet ( 2 Stips 50/500) instead of 50/500 i received 50/1000.
Customer service is not good , still i am running behind them for replacement / refund . It is more than 2 weeks and no action taken from Dhani
What would have happened if patient had taken 50/1000 medicine. There is a serious audit issue at Dhani and the customer service is also in a dont care attitude.

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