Received Wrong Item: Order 111112175

Name of Complainant Swati Chaudhary
Date of ComplaintAugust 21, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Swati Chaudhary:

The order I placed on 12th august was a Women printed Night suit- L but the item I received on 20th aug is a saree. I do not understand how this blunder can be made.
Highly disappointed by Shop2brand service that how can their team put a wrong item inside the packet that clearly has a receipt of “Night Suit” (see the attached picture)
Since the order was prepaid, I have requested them to kindly deliver the correct item ie “Women Printed Night Suit-L” or initiate the refund as soon as possible via email since it is the only point of contact available.
The product was worth ₹680, please get my problem resolved and help me in getting my money back.

Image Uploaded by Swati Chaudhary:

Received Wrong Item: Order 111112175

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