Name of Complainant	Jayan V
Date of Complaint	July 13, 2025
Name(s) of companies complained against	Ekart logistics
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Jayan V:

Dear Ekart / Parcelgator Support Team,

I am writing to raise a serious complaint regarding a recent order delivered to me through Ekart Logistics, with Tracking ID: PGRC6000034985.

I had ordered a Men’s Shirt (Size XL) via Parcelgator, but to my shock and disappointment, I received a used pant instead. This is completely unacceptable and misleading.

Order & Delivery Details:

Product Ordered: Men’s Shirt (Size XL)

Product Received: Used Pant

Tracking ID: PGRC6000034985

Courier: Ekart Logistics

Delivery Mode: COD (₹999 paid in cash)

Delivery Date: [Insert Delivery Date]

Delivery Address: [Insert your full address here]

Return Address on Parcel:

Shyam Garden, PNPUR Sec 23,
South West Delhi,
New Delhi, DL – 110077

I kindly request you to:

1. Arrange a return pickup of the wrong product

2. Process a full refund of ₹999

3. Take necessary action against the seller for sending incorrect and possibly used items

I have attached a photo of the parcel and product received. Please take urgent action and respond at the earliest.

Thank you for your cooperation.

Sincerely,
Jayan v
Phone: 9562042198
Email: jayanandanv67@gmail.com

Image Uploaded by Jayan V: