Name of Complainant	Chandra deo narayan
Date of Complaint	June 9, 2023
Name(s) of companies complained against	Amazon India
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I placed the Order# 403-9214515-0350758 on 17 May 2023 ,
https://www.amazon.in/gp/your-account/order-details/ref=dp_iou_view_order_details?ie=UTF8&orderID=403-9214515-0350758

This product is priced at INR 11249
This order was delivered on 26 May 2023 but with an empty package , it had waste foam inside .
I have attached the pictures and video of received package .

I raised the complaint with Amazon customer care the very same day ,
I was confirmed that an investigation will be done and the issue will be resolved.
However, on multiple enquiries with customer care , I got below reply from amazon :
“We have investigated this matter with the carrier. It appears that this package was delivered intact in condition and correct Item was shipped & delivered.
Based on the results of our investigation, we won’t be able to provide a replacement or refund for this order at this time.”

I request you to kindly look into this matter at priority and issue a proper investigation of the theft of my missing order .

Image Uploaded by Chandra deo narayan: