Received different model of the same brand

Name of Complainant Anish
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Anish:

Hello,

It’s been very troublesome and checking my patience by the seller as he delivered different model of the same brand.

Regarding this, I have raised the issue ticket on the same Day.

My observations:

1. Yes ,the package is not opened when I receive it.
2.All in voice is available
3.But Received a different model rather than what i ordered (Samsung Galaxy Watch 46 mm Smartwatch).

What I hold.

1.I have received product (But different model)
2.In voice
3.CC-TV footage
4.Product Snapshots
5.with all proofs

–> I need your support (Flipkart) in this issue,if any suggestions?? shall i proceed file the FIR on the seller in my area Police station..????.

–> Or shall i consult the “Online Fraudulent” team for a case file..???.

Please do the needful ASAP.

My issue Ticket :IN2101251325193709528

Please find the attachments along with this CONSENT BY THE CUSTOMER FOR FIR 6-2-copy

Please Reach Me on
9884884829

Thank you
Anish Nalla

Image Uploaded by Anish:

Received different model of the same brand

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