Received defective no refund or replacement provided

Name of Complainant Swati jagtap
Date of ComplaintDecember 27, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Swati jagtap:

Hello,

My name is Swati Jagtap I bought a realme top load fully automatic machine from Flipkart and when that machine came it already took more than 4 to 5 days for installation upon that I found that the machine is totally plastic and that is a refurbished washing machine I saw that there is written as over flow and pipe leakage is scratched on the top of machine I tried to contact to the customer support that I want to return the product rather than replacement and I want to buy other company’s product from Flipkart but the representative is denying me please help me out or else I have to go to consumer court and Sue Flipkart.

I am attaching the proof of what its written on the product and my order details.

Regards,
Swati Jagtap

Image Uploaded by Swati jagtap:

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