received damaged product return not accept

Name of Complainant vijay s
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by vijay s:

hello Sir, i have purchaced Adsun smartTV (39 inch) in Flipkart and it was
delivered on 14 oct 21, when i was opened the product for installation
purpose the display was fully broken, really i was disappointed, i have
raised issue on 16 oct 2021 through app but got error as technical issue
and agin raised complain with executive officer, they informed us will
resolve the problem on 19th oct 2021, but still the issue not resolved, so
kindly do the need full from your end ASAP. Note: Kindly make the
replacement or refund amount. please make sure the same will not happen
when you are replacing the product. i have attached photo of the damaged
product. hope you understand. thank you

Image Uploaded by vijay s:

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