Name of Complainant	Sangeeta Roy Chowdhury
Date of Complaint	October 10, 2022
Name(s) of companies complained against	Amazon Basic
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
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I have ordered a product over amazon.in on 24th September 2022

Received a damage product on 27th September 2022, hence requested for a replacement which they gave delivery date as 29th September but got delayed from their and that’s why I requested to cancel it and also to pick up the existing damaged product and give me a refund. Trying to return the product, reaching over customer care of amazon.in multiple times (around 12times). All they are saying is it will be picked up soon

Order# 403-8281582-7542749

The return status is showing as below

Kindly look into the matter
Thanks,
Sangeeta Roy Chowdhury

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