| Name of Complainant | |
| Date of Complaint | December 15, 2021 |
| Name(s) of companies complained against | Flipkart |
| Category of complaint | Home & Garden |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought 3 seater sofa worth 16599 INR on 2nd October from Flipkart and I received it In damaged state All corner leather are torn and side arm stitching in not there.(Image attached).
then Own ward I am keep on calling customer support ( more than 30 times ), Flipkart is raising replacement/refund multiple times and promising to replace or return
and after some day this request is rejected by them, This happen 6 times .
Every time flipkart commit that they have taken this on High priority and supplier has approved my request even after my request is cancelled all times , In this process technician is plan to visit all time , but no technician for 5 times .
Technician visited first time and requested me to repair it , But I did not accepted him as I bought new product .
Below Details for flipkart support :
Replacement Rejected Replacement ID: 12102349377774492681
We’re sorry. We are unable to process your replace request.
Replacement Rejected Replacement ID: 12202342493354231153
We’re sorry. We are unable to process your replace request.
Refund Rejected Refund ID: 12202334747410655102
We’re sorry. We are unable to process your refund request.
Refund Rejected Refund ID: 12102327732927793741
We’re sorry. We are unable to process your refund request.
Refund Rejected Refund ID: 12102324344002902013
We’re sorry. We are unable to process your refund request.
Refund Rejected Refund ID: 12102318155262433020
We’re sorry. We are unable to process your refund request.
Return policy ended on Oct 31
while I have been requested my 1st return before 31st Oct.
Image Uploaded by Ramashis Kumar Mishra: