Received completely different iteams ( which has been already paid) from Swiggy Instamart

Name of Complainant Arko Roy
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Arko Roy:

I ordered 21 items from swiggy instamart which was sum of 3414.05 rupees but received completely different items. I did online payment for all the product. Now the customer care os not properly responding to my questions neither refunding my amount. I requested to atleast the delivery my items but they are saying to wait for 6 hours to provide me the update about the situation. Please help. I do not know what else to do. They are not even willing to call to resolve the problem. I would like to request to take immediate action about this issue.

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