Received a wrong item

Name of Complainant Sahasra
Date of ComplaintSeptember 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sahasra:

I have ordered 2 cargo pants from factionhut.com in instagram for Rs.898 on 7th September 2023 and received 2 old, worn out shirts on 14th September 2023. The ekart delivery service had delivered the product and the delivery service number which i got contacted with is +91 79-35048222.Unfortunately I couldn’t check the product while delivery . Now i would like to return the product but I couldn’t find where and how to contact to get a refund. So pls help me get the refund.

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