Name of Complainant	Sarthak Garg
Date of Complaint	October 5, 2018
Name(s) of companies complained against	Snapdeal
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have ordered a Hugo Boss perfume from Snapdeal which was delivered to me on 28th Aug 2018, but the product was not geniune so I have place a return request on the same day.

The courier agency assigned by Snapdeal didnot picked the courier on respective date so i have also texted the sms to courier boy to pick up my courier but the courier was picked on 4th Sept 2018.

I havent received any picked up confirmation for the same then I have contacted the respective courier boy he said there is sever issue it will reflecte within 2days. Then on 11th Sept 2018 I received a reschedule pick up msg from snapdeal again and now snapdeal is saying we havent received the courier and same courier boy is saying.

So its a duty of Snapdeal to payback my Rs.2200 as the courier agency was lined up by the snapdeal.

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