Name of Complainant	Akshat Garg
Date of Complaint	December 23, 2019
Name(s) of companies complained against	Amazon India
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I Ordered Canon DSLR From Amazom On 5th Dec Worth 53900. On 9th Dec , I Received Some Headphones Worth 2-3k Instead Of DSLR. I Am Well Aware That While Opening Packages Of Such Big Amounts We Should Make A Video. Thats What I Did. I Sent This Video And Filed A Complaint To Amazon And They Told Me That They Would Investigate The Matter And Get Back To Me Within 5 Days. I Remained Calm For Those 5 Days But They Didnt Update My After 5 Days. From Then, I Kept On Writing To Them Via Email And Twitter On Daily Basis, But Everytime They Tell Me They Will Update Soon.
Its Been 14 Days Now , I Dont Have Any Update Till Yet. Their Return Window Of 10 Days Has Also Passed So I Am Not Able To Return Or Replace Myself Even If I Want To. These Guys Are Just Postponing Things And Wasting The Time So That They Can Eventually Get Away From This Scam.
54000 Rs. Might Not Be A Big Amount For Amazon But Is For A Middle Class Persons Like Me.
I Am Tired Of Writing Or Calling To Them Now. I Have Lost My Money And I Didnt Get The Product I Paid For.
Here Is The Proof (Link To Video Of Opening The Package , All The Details Are Mentioned On Label):
Https://Drive.google.com/File/D/1bYS4D_SB2jMSXIG_k25-CGjp5b1QpZUs/View?Usp=Drivesdk

The order id is 406-5437657-1941928

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Image Uploaded by Akshat Garg: