Received a defective Replacement product and our money not being refunded.

Name of Complainant Dipwanita Hazra
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Dipwanita Hazra:

The Fireboltt Beast Pro watch was ordered by my father in the month of November, 2021. The watch worked for two months and then suddenly it stopped working.
We submitted our complaint, and it was said by the company that they are going to provide us with a replacement.
But no action was taken right then.
It took 1 whole month to arrange a pick up.

After I received the replacement product, I tried using it and it was found that the replaced watch doesn’t work too. It is not getting switched on at all .

We have lodged a complaint again, but still no action has been taken.
It has been 3-4 weeks and neither they have arranged a pickup nor do they refund our money.
The company is not cooperating with us and no action is being taken by the company.

Image Uploaded by Dipwanita Hazra:

Received a defective Replacement product and our money not being refunded.

Leave a Reply

Your email address will not be published. Required fields are marked *