Receipt not received by hsrp

Name of Complainant	Raja
Date of Complaint	August 23, 2022
Name(s) of companies complained against	HSRP
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Raja:

I have ordered the hsrp but not received any receipt from them.
I am trying to find tracking but shows number in not matched

Image Uploaded by Raja:

Consumer Complaints Court