| Name of Complainant | |
| Date of Complaint | April 30, 2022 |
| Name(s) of companies complained against | Realme telecommunication |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Hello Sir, Realme launched Realme X3… Specially for Gaming purpose…but since android 11 Update arrived…only and only Lag is there in gaming…like BGMI and call of Duty….they have introduced very powerful snapdragon 855+ processor…but their software is like hell(shitty)…only and only Lag is there…too much frame drop and all…i have been calling in customer care from last 1 and half year…but no solution is there… There is no problem in my mobile… because everyone on YouTube also feeling same for realme X3… See video… From 3:00 https://youtu.be/mY6XDhe-0-k Please help…after my complain 3-4 update arrived but no solution… I have submitted video log also…but no resolution… Log number W925741452729671680 W952588702494203904 S926238991678763008
Before update my phone was running smoothly..but after that all issues started… I have been through service center man…but no response from technical team…
Please help…i will share everything about them…no response at all
I have complained on consumer help line no response though…
see number
3420218
3426753
they told to arrange pickup service..but I called on 23 April 2022 they told me that within 72 Hours it will be picked up…but no callback at all ….no pickup..
