RE: Waiver all penalties on my Paytm postpaid due to uncertainty to take medical ground 9711980690 POSTPAID,, GAYATRI

Name of Complainant Gayatri
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Gayatri:

Dear Team

Paytm postpaid
Mob : 9711980690

I am hospitalised in october month my health not good also my newborn baby no more heart beat stop at cloud nine hospital please waive all penalties, you can chk my status.
I AM NOT IN GOOD CONDITION, PLEASE WAIVER ALL PENALITIES, I AGREE TO PAY only principal amount. I am not able to understand the ledger account statement and request a clear understanding of the calculations.
I would further like to emphasize the fact that including myself,
I have lost all faith in the paytm team hence writing and requesting your kind intervention into this matter and help me with a resolution
I would request paytm to arrange an online call of a professional officer with my husband 9654288940 to whom he can speak and understand all the calculations and then move ahead with the clear of the loan without further delay.
Looking forward to your revert on this serious matter.
Please take action on priority.
Please waiver all penalties, I agree to pay my principal amount
This is in reference to my overdue on my Paytm. but I could not pay the amount and stated below is the reason
I was paying all the medical bills and clearing all bills of cloud nine which was a high priority for me to keep the medication going for my father but god seems to have other plans.
All bills enclosed
I would on humanitarian grounds request to your good self that
I would request you to consider this and let me know if this is acceptable
Looking forward to your revert
You can also chk with hospital my baby death death on 4th dec 2022

I AM ABLE TO PAY ONLY PRINCIPAL AMOUNT…

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RE: Waiver all penalties on my Paytm postpaid due to uncertainty to take medical ground 9711980690 POSTPAID,, GAYATRI

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