RBL CREDIT CARD (RECOVERY AGENTS)

Name of Complainant Ummer Koya
Date of ComplaintJanuary 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ummer Koya:

I would like to bring to your notice the harassment
calls i receive from your team in spiteĀ of making payment.

The telecallers who calls are very unethical and makes sure theĀ customer loses their mind and abuses them.
From the time the call is received, they do not know how to speak to a customer without shouting at them.
After the moratorium period, i have noticed double interest charged on this card.
I have made payment even on the December 31 and it is not even 10 days am getting harassing calls, which
doesn’t seem right , When the callers call they don’t even tell their name and when asked the answer i get is “Why should tell my name ? ” if they cant tell their names why do they even call ?

I would want someone to look into this issue about the double interest charges

Today there are people visiting my residence asking for Payment, I want to know the amount which am paying where is it heading to ?
Tele caller named shwetha spoke to my wife and daughter that settlement of 50 Plus k can be done in an instalment of 3 months no a guy named Rohit says that is impossible, I don’t know what is happening . I want to know who has given them permission visit the address when payment is already been made, after Corona break out I have lost my job but still am managing to pay the amount and still these guys are coming home

Image Uploaded by Ummer Koya:

RBL CREDIT CARD (RECOVERY AGENTS)

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