| Name of Complainant | |
| Date of Complaint | March 14, 2023 |
| Name(s) of companies complained against | RBL Bank |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
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I Samir G, hold RBL credit card, I had done some purchase before lockdown, went for restructuring in lockdown, since then I am paying minimum due. The toatl amount due remains same. I today .i.e. 13th March 2023, called RBL Bank customer care requesting them to go for settlement. The supervisor replied that case is regular so cannot go for settlement, to become eligible I have to miss 3 payments. So I requested supervisor to stop calls from bank and agents coming to house for collection till the time I become eligible for settlement and complete the settlement process. I receive almost 15 call per day from RBL Bank asking for minimum due, it is utter torture. Upon requesting supervisor to stop calls, supervisor replied as to switch off the mobile. I request to get the solution as I am not in position to pay minimum due and want to go for full n final settlement and dont want to receive calls from collection, as it is tortuous.
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