| Name of Complainant | |
| Date of Complaint | August 15, 2019 |
| Name(s) of companies complained against | razorpay.com |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I Ordered a Realme X mobile from Yesphone21.com on dated 26 july 2019 for Rs 15790/- payment was made to afraz enterprises Mumbai merchant of Razorpay.com
But I received a wireless speaker through DTDC currier Docket No. M92163589
I tried to contact them thought Contact Number 18002891515 and Email ID support@yesphone21.com provided on the website. Neither the number working nor the email id is genuine. I received my order confirmation on 12:45Am 26 July 2019 from this website by email id “ohdlauaj4e5n@sg2plcpnl0104.prod.sin2.secureserver.net” but when I reply to this email id the email was not sent to this email id, It means they are fraud.
I made payment by credit card as per transaction details below:
Merchant Number: 111192090000004
Name: AFRAZ ENTERPRISES
City: Mumbai
Country: INDIA
MCC: 5732 Radio, Television, & Stero Sales
Group: OTHERS-V : All other Merchants
Auth ID: 027961
All the above information and on searching for AFRAZ ENTERPRISES online I found that there is no way to contact them that is why, they are 100% fraud.
I am assure that DTDC Currier Company is also involve in fraud with Yesphone21.com
Why?
- 05 aug 2019 when DTDC delivered currier with Docket no. M92163589, currier boy not call me he delivered currier silently like a theif, while the order was Prepaid and every currier boy verify that he delivered currier to right person by asking to show your ID, but left the currier on factory Gate
- Every currier company take Invoice and/or declaration regarding the package but there was not invoice available with the currier it means DTDC is also involve in this fraud.
How it is possible a currier company deliver a packet (which not contains document, is a goods) and never ask for invoice for the package, left the packet on destination factory gate like a thief. It is clear DTDC is also involve in the fraud with Yesphone21.com & Afraz enterprises
Sir I lost my Rs 15790/- and not got mobile till now. So I request you to please help me so that I can got my money back from this fraud merchant.
Sanjeet kumar
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