Rapido – Payment already paid to Auto driver but again payment deducted from wallet and after 15 days still they working on it

Name of Complainant Prakash Kanerkar
Date of ComplaintFebruary 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakash Kanerkar:

I booked Rapido auto Ride Id: RD16759411816286561 on 23-Jan-2023 @ 6:35pm from Hadapsar Pune to Chakan Pune
After reached at destination I paid case amount 600 rs. to auto driver but when I booked next trip on 09-Feb-2023 that time again they demanding 600 rs. Load in wallet so loaded 600 rs. (TRXN ID: OMQOHTP) In wallet and suddenly my wallet deducted with 600 Rs. (TRXN ID: 94HQJUV) and same time I raised the complaint but after 15 days still they harassing me for my payment they already confirmed with auto driver for case payment but every day they are telling me work in progress.
I request you please help me to get my 600 Rs. And also I need harassment reimbursement from Rapido so they can resolve the customer issue on time.

Image Uploaded by Prakash Kanerkar:

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