| Name of Complainant | |
| Date of Complaint | October 16, 2023 |
| Name(s) of companies complained against | rapido |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am not able to pay for a Rapido Auto online using their wallet option though I have enough balance. Such an option is not enabled and cash is the only mode allowed and I am not able to utilise the amount lying in their wallet nor they have option of withdrawing the amount. I need a solution for this either they should enable the wallet option for auto rides or charge back my wallet amount to my bank account.
Their customer service mode is also not user friendly
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