| Name of Complainant | |
| Date of Complaint | September 11, 2021 |
| Name(s) of companies complained against | Jio |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have been facing connectivity issues since 30th of august. I have raised a service ticket 6 times so far and your technical/engineer has never visited or even contacted me even once since 30th of August. I have contacted Jio more than 30 times in the last one week- both on chat and on call! I understand the pandemic situation and the least I expect is a 48 hour resolution but not at the cost of a lying engineer.
It’s been more than 216 hours!
This is terrible service and I sincerely hope to receive a resolution asap!
For your information, below are the service tickets raised and closed without any resolution-
SR000016JW4E
SR000016IW3O
SR000016HUJR
SR000016HFQF
SR000016GOXA
SR000016G7Z8
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