| Name of Complainant | |
| Date of Complaint | December 5, 2018 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Utilities |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I received this text message from Airtel “Please Note! Base tariff for your Airtel Mobile has been changed w.e.f. 23-Oct-18. You are required to pay Rs23 or more for 28 days validity.Else you can opt for unlimited/smart recharge from your main account balance.Dial *121*51#.Ignore if recharged.
I talked to Airtel customer care regarding this message. She told me that your outgoing service will be stop on 26 Nov 2018.
so you need to recharge minimum Rs23 for validity only and if you do not recharge then your Incoming service will also stop after 15 days.
I asked to her that will I have to recharge time to time only for validity, She replied Yes you have to recharge time to time to get validity .
but When I purchased the Airtel Sim Card that time Airtel gave me life time validity.
Airtel is cheating to customers.
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