Name of Complainant	SAI SARANYA
Date of Complaint	September 17, 2023
Name(s) of companies complained against	Amazon
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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We have purchased One plus CE 3 5g which is priced rs 26,999 but we have received completely different model that is One plus CE 3 lite 5g priced 19,999 on ur website on 10 th September 2023 and requested for a refund.

Now your investigation team is telling that to after one week of investigation they cannot refund.
What’s this kind of irresponsibility and negligence towards ur prime customer who pays you monthly for prime membership and make regular purchases

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