Purchased Fire Boltt Mercury smartwatch from Fire boltt web store and received faulty pcs

Name of Complainant Kamini Chowdhary
Date of ComplaintJune 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kamini Chowdhary:

Purchased Fire bolt smart watch on 31st May 22 for my son’s birthday from Fire bolt web store. Received faulty smartwatch, smartwatch is not not getting charged. I have registered my complaint on customer care no and ticket no is 183933. I had asked for replacement but they have closed the ticket without replacement. No one has from Fire bolt side picked up my faulty smart watch or not I have got the replacement.

Please help me

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