| Name of Complainant | |
| Date of Complaint | March 31, 2023 |
| Name(s) of companies complained against | WHIRLPOOL |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I have purchased an AC on Amazon for whirlpool on 2021, but now the ac is giving less colling, so I called whirlpool service center and the agents came and told that I need to fill the gas, the customer support agent told it will be around 1,508 but they told it will cost 3500. Then, I said okay to provide the service.
The other person told that try to purchase AMC warranty for a year and it will be covered for 1 year warranty and I have purchased on 9th of March for 4199 Rupees. The agent told it will take only 3 days to punch and you will get the service by 14th or 15th.
Then I am keep calling every person and every day they are giving a me a reason that the person who is InCharge is on leave and other day, they went for an installation, yesterday, the same person came and he told that he didn’t bring gas and he will resolve by today which is 30th of March and now they told, there bike is punctured and they will not able to come by today.
I have told to complete the service every day and they are not hearing it. Now they’re assuming that they are providing free service. I have paid for that warranty; do I need to sit and beg to provide the service. None of them are responsible for it. They keep on requesting more 2 days. I’m done. I’m having washing machine and AC from whirlpool, from now I will not buy any things from that company.
Even Urban company is fast proving good service t low price. They’re cheating us. I don’t like to mention the agent’s name. But none of them are providing this warranty.
Don’t purchase the AMC from Whirlpool, they’re just scamming people and will not provide any service.
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