| Name of Complainant | |
| Date of Complaint | May 14, 2023 |
| Name(s) of companies complained against | Fiserv ICICI merchant services |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I am writing to express my deep dissatisfaction with the services provided by Fiserv – ICICI Merchant services. I have been a customer of this company for a while, and I have discovered that there are several unnecessary charges and deductions that have been levied against my account by providing additional Terminals without my consent.
MID NO – 99206709
TID NO – 39278128
Despite repeated attempts to resolve the issue with the customer service team, I have not received any satisfactory response or resolution. I have no choice but to escalate this matter to the consumer court.
I demand that the unnecessary charges and deductions be immediately removed from my account, and that I be compensated for the losses incurred due to these charges. I also request that in the future, any changes to the fees associated with my POS machine be communicated to me in writing and with my approval only.
I look forward to a prompt and satisfactory resolution of this matter.
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