product wrong size and style , different from shown in image and description

Name of Complainant Pronoj Saikia
Date of ComplaintDecember 6, 2021
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link
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Text of Complaint by Pronoj Saikia:

I have Ordered Debonair UV Protection, Riding Glasses, Others Rectangular Sunglasses (Clear) Pack of 4 but instead they have sent 3 pairs of round shaped glasses different from the product that i have ordered. i have contact the shopclues team through whatsapp but they have told that i need to raise a ticket so i tried to raise a ticket 3 times but their ticketing system is just for show it just don’t take any ticket. i am unable to submit a ticket . i just want the product that i have ordered in the first place or else they have to pay me. my product order id is 210293107.

Image Uploaded by Pronoj Saikia:

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