Product undelivered and no response

Name of Complainant Hemaa Yuvarajan
Date of ComplaintSeptember 17, 2022
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Hemaa Yuvarajan:

I ordered a poncho from “suretoshoppi” website by making an online payment of Rs. 299, on 28 August 2022. I received confirmation from payment gateway PayU stating, “Transaction No. 15749992020 for Rs 299.00 done for SANJAY BALUBHAI MAKWANA has succeeded Team PayU”
As I did not receive any order update from the suretoshoppi website, I dropped an email to the mail ID specified in the website. There was no response. The contact number stated in the website is out of service.

Image Uploaded by Hemaa Yuvarajan:

Product undelivered and no response

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