Product returned but no refund

Name of Complainant Kasturi Mandal
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Kasturi Mandal:

Again and again I keep on correcting that there were 3 returns initiated, and my product was picked up with the second tracking ID.
R188770811FPL

Order #97031624324
And as I’ve also shared screenshot earlier, I need a resolution with next 24hrs. Alraedy waited 10 days and still there’s no resolution from your side. I’ve also tried contacting the customer care but they won’t even talk. Is this the way to treat your customer. I need this issue to be highly escalated and need a reply as soon as possible. I am literally fed up with how you treat your customer.
As I’ve also texted shadowfax courier company, they too clearly said that my product was picked up and sent me the tracking link. But you people can’t see that or what ?
Again the tracking ID is R188770811FPL.
Please check and refund my money

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