Product Return/Cash refund

Name of Complainant Adeep BP
Date of ComplaintNovember 22, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Adeep BP:

Order # 407-9728178-6238738

  1. I had initiated for a refrigerator return and refund after receiving a damaged/broken product but that has not been happening. It’s been more than a month and I have been told it will take 48 and 72 hrs to pick up the product by the customer support team every time I make a call. I feel mentally harassed by this and feel helpless and my money is stuck with them which they are denying to return untill the pickup is done, and they are not even picking up the product. Never expected this kind of service from Amazon. Kindly help me in resolving my problem.

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Product Return/Cash refund

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