Name of Complainant	Santosh Kumar
Date of Complaint	September 19, 2021
Name(s) of companies complained against	Amazon
Category of complaint	Electronic Appliances
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I bought product Ptron tangent lite Bluetooth earphone from amazon site on price rs. 599 ,18th July 2021 booking date.
After one month using product is damaged internally.
Amazon customer executive is saying please contact directly to our dealer for replacing your product.
At time of buying I contact with amazon then why should I contact with amazon’s dealer at time of replacement policy under warranty period.

Image Uploaded by Santosh Kumar: