product replacement request is cancelled by flipkart team and need an immediate refund/replacement.

Name of Complainant Aswathy S
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Aswathy S:

I have raised a complaint regarding my issue in national consumer helpline docket number-2798980

I have ordered a realme buds 2 black earphones (OD121972454550522000)on june 5th 2021 and it was delivered on 6th June 2021.But the wire of the product is broken and also the product is damaged I requested a replacement on 12th of june also it was accepted by the team The pickup date was allotted on 23rd June but it is automatically cancelled by your team itself and now you are telling me that the product replacement request is cancelled by me,which is not a fair thing.I can’t wait for the date provided by you for resolving the issue that is 29th of june for an update.please make sure that the pickup should happen tomorrow itself.kindly take this as a request from a customer.

Thank you

Image Uploaded by Aswathy S:

product replacement request is cancelled by flipkart team and need an immediate refund/replacement.

Leave a Reply

Your email address will not be published. Required fields are marked *