Product replacement

Name of Complainant Ajju Rajput
Date of ComplaintJanuary 13, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Ajju Rajput:

I ordered boat airdopes 131 pro royal blue on 22 December and I received order on 27 December but looks like product is defective
So I’ll replacement the product on 29 December but no one come to pickup product 2 time attempt failed 3rd time product pickup on 31 December in morning and 1st January I’ll receive message from expressbees your product pickup on today so I’ll complain about the pickup to the boat my product already picked up by delhivery executive why I’m receiving message from expressbees about pickup
So boat ask me for acknowledgment slip I’ll provide acknowledgment slip on 6 January and boat tell me your issue solving on next 24 to 48 hours after 2 days I’ll call boat but still says wait for 24 to 48 hours boat do this every time when i call boat boat took 6 days but still tell me wait for some time 24 to 48 hours

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Product replacement

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