Product received damage but not refunding

Name of Complainant Radha
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Radha:

I have order Neutrogena acna face wash combo of 3 price Rs 1278, but once i hace received box was damage so i was really curious about inside product but that was also damage and leaked all inside the box which is not usable but Amazon is not refunding money even they have closed the account.

Image Uploaded by Radha:

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