Name of Complainant	Aakanksha
Date of Complaint	November 23, 2022
Name(s) of companies complained against	Boat
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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I have made an official complaint on the day I received my package.
Boat really needs to improve their customer service.
I had placed my first order for a smartwatch. To my dismay, I received an empty box with an used black plastic wallet case inside the box. I had immediately sent an email with all pictures and information, but haven’t received any response.
This kind of fraudulent activity has to be put on social media platforms.
It’s disappointing to note such a poor customer service.

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