Product not delivered but it shows that my product is delivered

Name of Complainant	Nancy
Date of Complaint	August 7, 2022
Name(s) of companies complained against	Flipkart
Category of complaint	Health & Beauty
Permanent link of complaint	Right click to copy link
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Text of Complaint by Nancy:

I have requested a exchange of the product but i does not reached me and the status shows that the product is delivered

Image Uploaded by Nancy:

Consumer Complaints Court