Product not delivered, but get notification for receiving and also product is missing

Name of Complainant Suraj Chakraborty
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Suraj Chakraborty:

Two products has been ordered and expected to be delivered on Monday 4th of July 2022, but on Sunday 3rd July 2022 I get notification that both of your products has been delivered and didn’t get any one of them, so I raised a complaint against the same in Flipkart customer care service and they gave me resolution time till 9 th July. But today on 6th July 2022, Flipkart again send me notification that ur issue has been resolved, kindly give your feedback.
Still I neither get my product not refund,
And the person who has taken my product, is enjoying due to security loop in Flipkart delivery system

Image Uploaded by Suraj Chakraborty:

Product not delivered, but get notification for receiving and also product is missing

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