| Name of Complainant | |
| Date of Complaint | November 28, 2018 |
| Name(s) of companies complained against | WordPress Themes India |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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We have placed an order to https://www.wpthemesindia.in E-mail : support@sktthemes.com to develop a wordpress optimized theme. They have charged us Rs. 10800 via Instamojo payment gateway. All the payment is done from my side.
As per our requirement product is not delivered. There are several issues with this product. They commented us that this project will take 15 days but more than one months have been passed and still not completed. We have filed a case on Instamojo but they are unable to refund our money and resolve this issue. Instamoj favoured to the merchant they never want to lose his business. But now who can help me to get my money or my work.
Instamojo E-mail: support@instamojo.com
Below mention works still not done by the company.
1 Protect the content no one copy of our content. (We can enable disable from admin panel) What you have done for this?
2. PSD design? Are you delivered PSD design?
3. E-mail subscription. Have you done this?
4. Recent post mail to every subscriber. Is this work for our subscriber?
5. Optimized for page speed and loading. Verify this?
6. Contact Form. Have you added this page on the live server?
7. Some add are not show check the attached. Why some time add code not display full all? It displays on a blue horizontal line.
8. Please remove unnecessary code from the files which are not used by the theme. As we check no. of code are commented in a different file. Why unnecessary and unused code still appear in Header.php, single.php, template-tags.php, customizer.php?
9. Training session to work on this. Why the training session still not completed by your team?
10. Registration of the user is not working.
11. In login user can log in with E-mail and username both.
