Product Not delivered

Name of Complainant Prakash Jain
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Prakash Jain:

Order number -O6988650936-S0001

I placed an order for Roti Maker on 15th Aug 23 and paid 100% money through credit card. The standard delivery timeline was 7 days. Its going to be 20 days & still the product is not delivered.
They are not responding back on mails and most of the time when you call , they put you on hold stating checking the status & after few mins the call gets disconnected without any response. If you try again , they will not answer & you keep hearing recorded message on IVR.
I am able to talk only once & they said the product ordered is not available & they will refund my payment however so far they haven’t refunded the amount.
This company is a fraud company.

Image Uploaded by Prakash Jain:

Product Not delivered

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