Name of Complainant	Deepika Gautam
Date of Complaint	November 10, 2024
Name(s) of companies complained against	One Plus bluetooth
Category of complaint	Miscellaneous
Permanent link of complaint	Right click to copy link
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Dear Flipkart Customer Service Team,

I am writing to lodge a formal complaint regarding a recent delivery experience that left me dissatisfied due to several issues.

Order ID: OD332688275021434100 Product: NECKBAND (ONEPLUS BULLETS WIRELESS Z2 BLUETOOTH)

1. Delivery Issue: The delivery agent obtained the OTP deceptively, without giving me an opportunity to inspect the package. This made me uncomfortable, as I was unable to verify the contents of the delivery before confirmation.

2. Product Condition: Upon opening the package, I noticed that the product was not only damaged but also differed in color from what I ordered. This has left me quite disappointed as I had high expectations from Flipkart.

I request your immediate assistance in resolving this issue. Kindly arrange for a return of the product as soon as possible. I also urge you to look into the conduct of the delivery personnel to ensure a more transparent and customer-friendly delivery experience in the future.

Please confirm receipt of this complaint and update me regarding the steps that will be taken to address it.

Thank you for your prompt attention to this matter.

Best regards,
Deepika Gautam
Mob. No. 9454709372

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