| Name of Complainant | |
| Date of Complaint | March 21, 2021 |
| Name(s) of companies complained against | Videocon d2h |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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MY VIDEOCON D2H CONSUMER NO. IS 21913787 by the name of Sanjay Kumar
My videocon D2H not working from past 2 months
Whenever I call to customer care, I got answer that I have recharge with less amount because of that some channel s have stopped.
I have seen only news channels for 2 months .
This time I phoned to customer care before recharge my A/c. then I got reply to recharge with Rs. 320
After recharge with this amount the channel condition was same, so I again phoned to customer care than they asked for technician visit & demand for Rs 200.
When technician came to my home he told me that the setup box not working properly so I have to change it. With Rs. 779.
I told that the set up box changed before 1 year so it was capacity for 1 year only. Anyway I agreed for change. After 4 days the new remote control stopped working & now we are not able to watch TV.
Videocon D2H every time demanding the Technician visit charge but they never mind how the people working in the field how they resolving the problem.
Any time these people can stop the service Channels.
It is very difficult to use Videocon D2H Services Is is totally illegal. Plz help me to solve the issue.
Thanking You .
Sanjay Kumar
Mob. 9899816126
Image Uploaded by Sanjay Kumar:
Dear Sanjay,
Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Dear Sanjay,
I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.
Thanks & regards