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Name of Complainant Vicki Lewis
Date of ComplaintAugust 5, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Vicki Lewis:

On July 4th I signed up for a free 30 day membership for amazon prime. On July 25 my credit was charged 13.77 for amazon prime. Which clearly is not 30 days. I thought I signed for the money to be taken out monthly. Then on August 4th my debit card was charged $126.14 for Amazon prime. So I need to know if I signed up for prime membership on my credit card or authorized amazon to debit money out of my account. Also how can they charge me on July 27 when clearly I was in my thirty day free trial. Amazon has really put me in a predicament because I have checks coming out that’s going to bounce. Nobody are at customer service can give me a clear answer. Any help you can give me would be greatly appreciated. Thank you.

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