| Name of Complainant | |
| Date of Complaint | August 8, 2020 |
| Name(s) of companies complained against | Amazon |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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- I had ordered product on amazon portal on 6th early morning for prestige mixer grinder. It was supposed to be delivered in one day as prime member. on 7th I get a call asking for address but delivery agent just disconnect the call without even Hearing me out.
- my sister checks on the app and tells me that the product is delivered however after reaching home n after checking with neighbors the product was not found. I had ordered this product to gift it to my friends wedding on sat n was supposed to travel but just bcos of this things turned worst.
I reached out to call center and spoke to Roshni, Sairam on 7th aug n on 8th with surya. But no use as they were keep repeating the same thing just like an IVR option. - Even now there is no solution provided, neither they tried who is the delivery agent nor they gave me any info about the product wherabouts
- As per Roshni n Sairam I would hv got my refund on 8th morning but not even a msg or a mail regarding this issue and it has become mental trauma on following up with them in such matter. And surya, said tht it is falsely updated as delivered n will be delivered within 11th August when I really wanted it on 7th August.
It is actually taking toll on my health mentally. I am literally tired of begging n pleading with these guys for the mistake of ordering the product.
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