prepaid validity

Name of Complainant Ashok Pali
Date of ComplaintNovember 28, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashok Pali:

my Airtel No. 9893071323 is a prepaid no. working since last 20 years,  having life time validity sim till now I was getting validity date till 2037. today at 4:29 pm a alert message has been received stating that outgoing services will be stopped on 01.12.2018 and validity has been fixed till 16.12.2018

Sir, till last 20 years I am using and availing the incoming and outgoing calls without validity fixing validity till 16.12.2018 is against the terms when I purchased having Life time offer and validity till your licence 2037 now fixing the validity is wrong and against the terms and condition kindly rectify and convey me

Thanks

Ashok Pali (Advocate)

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prepaid validity

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