Prepaid Recharge Amount Not Reflecting

Name of Complainant Naveenkumar Ponnuswamy
Date of ComplaintOctober 31, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Naveenkumar Ponnuswamy:

Dear All,

Good day!

I am holding the following Airtel Number – 7708581856, for which i had recharged for Rs 149 on – 20 Oct 2020 and following is the Cheque/Ref. No. – 202949371379.

Its still not reflecting in my account but the amount had got deducted from the Bank account.

When i wrote about the same to airtel customer care at – [email protected], I got the below response which is not a valid answer:

Dear Customer,

Thank you for reaching out to us.

The email ID from which you have written to us is not registered against Airtel number 7708581856 .

For your account security, we would request you to call us at our customer care number 121 and get your email ID registered against your number.

Warm Regards,
Bharti Airtel Ltd.

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Prepaid Recharge Amount Not Reflecting

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