Prepaid parcel’s delivery status says delivered buy I as a receiver didn’t receive my product

Name of Complainant Tribeni Kalita
Date of ComplaintApril 22, 2025
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Tribeni Kalita:

Summary of Delivery Issue – 16th April 2025

On April 16, 2025, I was expecting a prepaid parcel. At 8:16 p.m., the delivery person called me three times, but I missed the calls. When I later checked my phone, the order status showed “Delivered,” but I never received the parcel.

The delivery did not require an OTP, so the delivery person could falsely mark it as delivered without verifying it with me. I tried to call back immediately, but either the delivery person did not answer or I didn’t have access to his number. When I did manage to speak to him once, he rudely said that I should have answered the call and that the parcel would be delivered “in some days”—which never happened. I believe he was dishonest and scamming me.

This was a very important prepaid order, and now I have neither the product nor my money. I kindly request your assistance in getting either the parcel or a full refund. The delivery person’s behavior was unprofessional and suspicious.

Image Uploaded by Tribeni Kalita:

Prepaid parcel’s delivery status says delivered buy I as a receiver didn’t receive my product

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