Prepaid order not delivered. No response from the email id provided in the website. Phone no. Always switched off.

Name of Complainant Dedeepya Gaddati
Date of ComplaintFebruary 3, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Dedeepya Gaddati:

I have ordered clothes from Westernclub.in website as it was shown in the ads across Facebook on 18th January 2019. I prepaid for my order using Razorpay gateway. My payment id: pay_BlWCdQKhLK8CXM

They replied to my email on 27th January 2019 that the order will be delivered by tomorrow. It is February 3rd 2019 now and still the order has neither been delivered nor any tracking id or courier service provider’s details are being given. The website is not responding to my emails even. Please help.

Image Uploaded by Dedeepya Gaddati:

Prepaid order not delivered. No response from the email id provided in the website. Phone no. Always switched off.

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